Privacy Policy

Akii Technologies, LLC ("Company," "we," "us," or "our") operates the Prompt Boost AI Search Intelligence Platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other privacy regulations.

By using our Service, you consent to the data practices described in this Privacy Policy.

2.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, company name, job title
• Billing Information: Payment details, billing address (processed by third-party payment processors)
• Contact Information: Phone number, mailing address (when provided)
• Profile Information: User preferences, settings, and profile data

2.2 Technical Information

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, features used, time spent, click patterns
• Log Data: Server logs, error reports, performance metrics
• Cookies and Tracking: Session data, preferences, analytics information

2.3 Website Analysis Data

• Website URLs: Domains and pages you submit for analysis
• Website Content: Publicly available content from analyzed websites
• Technical Data: Structured data, meta tags, performance metrics
• AI Model Responses: Results from AI model testing and analysis

We use your information for the following purposes:

3.1 Service Provision

• Provide and maintain the Prompt Boost platform
• Process website analysis requests and generate reports
• Deliver AI model testing and visibility scoring
• Provide customer support and technical assistance

3.2 Account Management

• Create and manage user accounts
• Process payments and billing
• Authenticate users and prevent unauthorized access
• Send account-related notifications and updates

3.3 Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and capabilities
• Conduct research and analytics (using aggregated, anonymized data)
• Monitor and ensure platform security and performance

3.4 Legal and Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights and prevent fraud or abuse
• Respond to legal requests and court orders
• Enforce our Terms of Service and other agreements

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

• Payment processors for billing and subscription management
• Cloud hosting providers for data storage and processing
• Analytics providers for usage analysis and optimization
• Customer support tools and communication platforms

4.2 Legal Requirements

• When required by law, regulation, or court order
• To protect our rights, property, or safety
• To investigate fraud, security issues, or Terms violations
• In connection with legal proceedings or investigations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

We implement comprehensive security measures to protect your information:

• Encryption: Data encrypted in transit and at rest using industry-standard protocols
• Access Controls: Role-based access with multi-factor authentication
• Infrastructure Security: Secure cloud hosting with regular security audits
• Monitoring: Continuous monitoring for security threats and vulnerabilities
• Incident Response: Established procedures for security incident handling

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by law.

We retain your information for as long as necessary to provide our services and comply with legal obligations:

• Account Data: Retained while your account is active and for a reasonable period after closure
• Usage Data: Typically retained for 2-3 years for analytics and service improvement
• Billing Records: Retained for 7 years for tax and accounting purposes
• Legal Hold: Data may be retained longer if required for legal proceedings

You may request deletion of your personal data, subject to our legal obligations and legitimate business interests.

Depending on your location, you may have the following rights regarding your personal information:

7.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format
• Request information about how your data is processed

7.2 Correction and Updates

• Correct inaccurate or incomplete information
• Update your account and profile information
• Modify your communication preferences

7.3 Deletion and Restriction

• Request deletion of your personal information
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests

7.4 Withdrawal of Consent

Where processing is based on consent, you may withdraw consent at any time. This will not affect the lawfulness of processing before withdrawal.

To exercise these rights, please contact us at privacy@promptboost.ai. We will respond within the timeframes required by applicable law.

We use cookies and similar technologies to enhance your experience:

8.1 Types of Cookies

• Essential Cookies: Required for basic platform functionality
• Performance Cookies: Help us analyze usage and improve performance
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Provide insights into user behavior and platform usage

8.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality. We also provide cookie preference controls in your account settings.

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers:

• Standard Contractual Clauses approved by the European Commission
• Adequacy decisions for transfers to countries with adequate protection
• Other appropriate safeguards as required by applicable law

Our Service is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to Know: Request information about personal information collected, used, or shared
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising privacy rights

To exercise these rights, contact us at privacy@promptboost.ai or call our toll-free number. We may need to verify your identity before processing requests.

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

• Legal Basis: We process data based on contract performance, legitimate interests, and consent
• Data Protection Officer: Contact our DPO at dpo@promptboost.ai
• Supervisory Authority: You may lodge complaints with your local data protection authority
• Cross-Border Transfers: Appropriate safeguards are in place for data transfers outside the EEA

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Email notification to your registered email address
• Prominent notice on our platform
• In-app notifications for significant changes

Your continued use of the Service after such notice constitutes acceptance of the updated Privacy Policy.